Dealing With Dissonance a Review of Cognitive Dissonance Reduction
A Review of Cerebral Racket Theory and Its Relevance to Current Social Bug
Abstract
More than than threescore years agone, Cognitive Noise Theory was introduced by Leon Festinger (1957), and arguably, this classic theory is yet relevant to this 24-hour interval. Festinger described that cognitive dissonance occurs whenever people are confronted with facts that contradict their beliefs, values, and ideas; they will thrive on finding a manner to resolve the contradiction to reduce their discomfort. The theory applies to all social situations involving the formation and changes of human attitude, and it is peculiarly pertinent to the process of decision-making and problem-solving. The relevance of the theory is still reflected today in the era of the Internet-of-Things (IoT). The information overload and exposure of conflicting opinions on the Internet lead people to a state of mental fatigue where they become confused to seek the correct information and may result in social and psychological conflicts. Hence, this review paper attempts to provide an overview of the archetype theory by exploring the core assumptions of the theory, causes of dissonance, and the theoretical implications on current social issues. It is expected that the results of the review could provide a sound basis for further applied study within the field of social studies.
Observe the world'due south research
- 20+ one thousand thousand members
- 135+ million publications
- 700k+ enquiry projects
Writer content
All content in this surface area was uploaded by Vidi Sukmayadi on Jan 23, 2021
Content may be subject to copyright.
480 DOI: https://doi.org/10.29313/mimbar.v36i2.6652
MIMBAR, Vol. 36 No. 2nd (2020) pp. 480-488
A Review of Cognitive Dissonance Theory and Its
Relevance to Current Social Bug
i AZIZUL HALIM YAHYA, 2 VIDI SUKMAYADI
1Universiti Teknologi Mara (UiTM) Malaysia 2Universitas Pendidikan Indonesia, Bandung
Correspondence author: azizul928@salam.uitm.edu.my
Abstruse.More than 60 years ago, Cognitive Dissonance Theory was introduced by Leon
Festinger (1957), and arguably, this classic theory is still relevant to this twenty-four hours. Festinger
described that cerebral dissonance occurs whenever people are confronted with facts
that contradict their beliefs, values, and ideas; they will thrive on nding a fashion to resolve
the contradiction to reduce their discomfort. The theory applies to all social situations
involving the formation and changes of human attitude, and it is particularly pertinent
to the process of decision-making and problem-solving. The relevance of the theory is
still reected today in the era of the Internet-of-Things (IoT). The information overload
and exposure of conicting opinions on the Net pb people to a state of mental
fatigue where they become dislocated to seek the correct information and may result in
social and psychological conicts. Hence, this review paper attempts to provide an
overview of the classic theory by exploring the core assumptions of the theory, causes
of dissonance, and the theoretical implications on current social bug. It is expected
that the results of the review could provide a sound ground for farther practical report
within the eld of social studies.
Keywords: cognitive racket theory, festinger, social issues.
Introduction
The theory of cognitive dissonance
was first introduced by Leon Festinger in
1957 and developed rapidly every bit an arroyo
to understanding common areas of human
psychology, advice, and social
influence (Festinger, 1957). At that place are several
theories that predate the area of psychological
consistency or balance, including the theory
of cerebral imbalance (Heider, 1946),
Asymmetry theory as coined by Newcomb
(Newcomb, 1953), and the congruity theory
adult by Osgood and Tannembaum in
their newspaper entitled "The Principle Of Congruity
In The Prediction Of Attitude Change" (Osgood
& Tannenbaum, 1955).
Every bit a development of the previous
theories, cerebral dissonance theory is
different in two important ways. Offset, the
theory's objective moves beyond a theory
of social beliefs to a deeper understanding
of the relationship between human beliefs
and cognition in general (Eddie Harmon-Jones
& Harmon-Jones, 2007; Shaw & Costanzo,
1982). Secondly, this theory has been very
influential in social psychology enquiry
compared to other consistency theories.
In fact, in the past decade, we all the same found
numerous scholars acknowledged the theory
of cognitive dissonance every bit a widely recognized
social theory and particularly for its significant
and influential concepts in social psychology
and human motivation areas (Griffin, 2012; E.
Harmon-Jones, 2012; Lucas, 2009; McGrath,
2017; Morvan & O'Connor, 2017).
Cognitive noise theory has
get one of the most widely accustomed
approaches in explaining human behavioral
modify and many other social behaviors. This
theory has been applied to more tens
of g studies and has the possibility
of becoming an integrated part of social
psychology theory for many years (Griffin,
2012; Hogg & Vaughan, 2005; Nilsson, 2019).
Accordingly, Festinger'due south cognitive noise
Received: 2020-09-12, Revised: 2020-10-27, Accepted: 2020-12-30
Impress ISSN: 0215-8175; Online ISSN: 2303-2499. DOI: https://doi.org/10.29313/mimbar.v36i2.6652
Accredited Sinta 2 based on the decree No.10/E/KPT/2019 until 2024 . Indexed past DOAJ, Sinta, Garuda, Crossre, Dimensions
AZIZUL HALIM YAHYA, et al. A Review of Cognitive Dissonance Theory and Its Relevance to Electric current Social Issues
481
Accredited by Sinta Rank 2 based on Ristekdikti No.10/E/KPT/2019
theory (CDT) has been frequently applied to
the social science literature to explain and
predict the motivational nature of dissonance
in producing mental attitude and behavior modify
in determination making and the broader social
community context (Hinojosa et al., 2016).
Today, every bit nosotros face up the information
saturation era, humanity faces desperately
difficult decisions due to the information
overload on the Internet. When people are
exposed to opposing thoughts or arguments
on the Net, and they are non able to
choose which the correct one is, they experience
cognitive dissonance. Near people are aware
of their belief systems. Nonetheless, when
people realize that there may be a whit of
truth in other people'due south perspectives and
ideas, it conflicts with their cognitive behavior.
Consequently, some of the emotions that nosotros
experience resulting from cognitive noise
are dread, guilt, anger, frustration, anxiety,
stress, and other psychosomatic weather
(Fontanari et al., 2012). Foreseeable, many
individuals feel problematic behaviors
as a result of cognitive dissonance.
However, cognitive noise
within the digital and information-saturated
era constitutes a novel domain with largely
unreviewed potential. In general, prior
studies and reviews are limited to exploring
the association of cognitive noise with
human relations, wellness, and management
related issues (Alfitman, 1996; Fadholi et
al., 2020; Hinojosa et al., 2016; Hutagalung,
2016; Morvan & O'Connor, 2017; Nugroho,
2020). Hence in this present newspaper, the
authors focused exclusively on how cognitive
dissonance plays a role in the electric current
saturated data order.
This review is considered relevant since
this theory's impact is nonetheless credible in today's
social development. The cognitive dissonance
theory is upwardly to the mark at modeling
psychological changes for individuals in
multiple social situations. That is why the
theory is even so relevant to explicate homo
behaviors toward the massive flow of
information and technological advancement.
Hence, this paper's chief objective is
to succinctly review the current state of the
theory in connexion with today's social outcome
in terms of how people deal with extensive
data. In particular, exploring the
cognitive noise of media and information
consumers could provide insights on causes
and potential responses of the users to
data anxiety, which is particularly
benign to the body of knowledge related
to human social relations and mental state
(Bai et al., 2019).
Theories provide a basis to sympathize
how people learn and a fashion to explain,
draw, analyze, and predict learning. In
that sense, a theory could assistance us brand more than
informed decisions around the design,
evolution, and delivery of learning.
Based on the rationale above, in this paper,
the authors provide an overview of the
classic theory past exploring the theory's core
assumptions, causes of noise, and the
theoretical implications on electric current social
issues, peculiarly related to human behavior
toward the massive corporeality of data.
Insights into these aspects can be used as a
reference for future studies
Research Methodology
The authors employed the secondary
research method by using a thematic review
in discussing the literature. Secondary
enquiry tin provide a firm context for the
study area inside its broader subject field or
issue. In add-on, a thematic literature review
is organized around a specified telescopic of bug
to explore the corpus of theory that has
accumulated in regard to current phenomena
(Graham, 2011). This method is in line with
this paper'southward objectives that aimed at providing
a conceptual framework of how the theory
of cognitive dissonance is yet pertinent in
today's fast-paced society.
The authors used existing scholarly
sources (online and printed) from superlative tier
publications as the data in conducting
the review. Afterward, the data was
reviewed, collated, and summarized in a
thematic organisation to expand the overall
understanding of cognitive dissonance theory
as a concept and its social implications in the
digital society.
Results and Discussion
Core Assumptions of the Theory
According to Festinger (1957), people
tend to seek consistency among their
cognitions, such as beliefs and opinions. A
cognitive arrangement is defined as a complex,
interacting set up of beliefs, attitudes, and values
that impact and are afflicted by behavior
(Littlejohn & Foss, 2008).
The theory highlighted that when in that location
is an inconsistency (dissonance) between
attitudes or behaviors, something has to be
482 DOI: https://doi.org/x.29313/mimbar.v36i2.6652
MIMBAR, Vol. 36 No. 2nd (2020) pp. 480-488
done to remove the dissonance. In terms
of the discrepancy between attitudes and
behavior, it is near likely that the attitude
volition change to accommodate the behavior
(Festinger, 2002). In line with this, Hogg and
Vaughan (2005) fabricated clear that consistency
is what people seek; people always want to
act in ways that are in line with their beliefs,
and they want to ensure that their behavior
and values are always correct. In other words,
when people's behavior are challenged or when
their beliefs is not aligned with their behavior,
this creates dissonance, and people demand to
reduce the noise to experience more secure
and comfortable.
As an illustration, Dissonance theory
teaches us why irresolute our colleagues' or
family members' political opinions is and then tricky,
if not impossible—significantly if he or she has
invested effort, coin, and time for the sake of
their political choice. Naturally, people exercise not
like to face dubiousness, specially if it related
to what they are already believed. At the point
where their political ideas are challenged, they
experienced cognitive dissonance. Then, they
tend to find justifications because they want
to live co-ordinate to their beliefs. They desire to
reduce the contradictions acquired by cognitive
racket past responding with defensiveness
and a hardening of their belief no matter how
objective and accurate the contrary ideas that
they faced.
Festinger (1957) states that cognitive
refers to any form of knowledge, opinions,
behavior, or feelings most a person or ane's
environment. These cerebral elements relate
to real things or everyday psychological
experiences in one's life. Iii particular
relations might be between those cognitive
elements (Littlejohn & Foss, 2008). The offset
relationship is irrelevant (neither affects the
other). As an illustration, there is almost no
relation between the knowledge that jogging
is adept for health and the fact that wintertime
never comes in a country such as Republic of indonesia.
The second relationship is consonant, or
a state when 2 elements are relevant and
synchronized. Equally an analogy, a homo who
knows that if a person is exposed to rain, he
would be moisture, and indeed the person gets wet
when he is sopping from the rain. In other
words, a mental state that involves consonant
cognitive elements ways conformity between
man cerebral elements and resulted in
less cognitive anxiety (Cooper & Carlsmith,
2015). The 3rd cerebral human relationship is
dissonance, or a state when ane cognitive
element is followed by a denial (inconsistent)
of the other elements. An illustration of this
relationship can be seen in a case when a man
who knows that if he is exposed to rain, he
would exist wet experience a anomalous when
i day a person constitute that he or she was
not soaked fifty-fifty that person was stuck in a
heart of the pouring rain.
Dissonance turns out most often in
situations where an individual must choose
between two contrast deportment or beliefs. Two
individuals who accept the same situation have
different possibilities in particular conditions.
This difference occurs in an individual'southward power
to tolerate noise, the method chosen to
reduce dissonant conditions and the way an
individual perceives a problem as consonant
or dissonant (Shaw & Contanzo, 1985).
Hence, cognitive racket can be referred
to equally the discomfort feelings that arise when
a person's mental attitude or behavior conflicts with
the person's values and behavior or when the
person has to face up new information that is
opposite to his or her beliefs.
Ane good instance of the theory can
be seen in a instance when a person knows that
smoking is harmful (starting time cognition) while
liking to smoke (2nd cognition). Both of the
cognitions conflict with each other, and they
cause what is known every bit cerebral noise.
People suit to cerebral dissonance in
dissimilar ways. An private might conform by
creating a new cognition, changing attitude,
or by irresolute the beliefs. Related to the
example, a person could create a new cognition
by claiming that many older people smoke
since they were immature, and at present they are still
in good health. This claim is then believed as
their new cognition to justify their activity.
This perpetual phenomenon attracts
researchers to continue studying the cognitive
racket inside man society. In a study past
Hutagalung (2016), she studied adolescent's
permissive act toward free sexual practice in a religiously
conservative land. Her study findings
indicated that the study informants who
experienced dissonance made extra efforts
in achieving cerebral consistency past looking
for other information and reached out to
those who take a similar experience that
can support their choice of having premarital
sex. Then, in that location was a study of denial as a
mode of reducing cognitive dissonance when
a person faces counter attitudinal behaviors
(Gosling et al., 2006)
Some other scholarly comparison can exist
seen in a recent experiment investigating how
AZIZUL HALIM YAHYA, et al. A Review of Cognitive Racket Theory and Its Relevance to Current Social Issues
483
Accredited by Sinta Rank 2 based on Ristekdikti No.10/Eastward/KPT/2019
prone human knowledge to inconsistency and
its clan to personal negative affectivity
(Levy et al., 2018). During their experiments,
participants were asked to read sentences
ending with incongruous or coinciding final
words. The results of the kickoff experiment
created more than negative implicit consequences
for sentences with incongruent endings
than for congruent endings. In the second
experiment, the inclusion of self-reports and
facial electromyography replicates these
results. Hence, Levy et al. (2018) concluded
that even simple discrepancies might pb to
cognitive dissonance.
Based on the examples above, a person
tends to create a new cognition or belief to
save the conflict that results from cognitive
dissonance. It is more of what the person
wants to believe rather than the fact. Thus,
it can exist said that since cognitive dissonance
triggers a great bargain of emotional turbulence,
many people start changing their attitudes
for their own emotional and psychological
comfort.
Causes of Cognitive Dissonance
Festinger (1957) described that the
emergence of dissonance could be acquired
by ii general situations, namely when new
information occurs and when a determination making
must be fabricated, where the cognition of actions
taken is different from opinions or knowledge
that pb to other actions. Furthermore,
Festinger (1957, 2002) explained such
situations might be brought by at to the lowest degree four
(4) causal factors.
Starting time, logical inconsistency can be
described every bit the logic of thoughts, arguments,
or reasoning that contradict each other.
For example, someone who believes that
humans can reach the moon; on the reverse,
also believes that humans cannot brand a
spaceship that tin take them of the globe's
atmosphere.
Secondly, cultural values; where a
person'south cognition from one culture is likely
to be different in others' culture. Equally an
illustration, an Indonesian or Malaysian who
believes that eating using easily is a regular
thing. At the same time, the custom is
anomalous with the fact that the practise might
be unacceptable in the British culture ethics
of eating. A scholarly example of cultural
noise is reflected in a cantankerous-cultural
investigation of cognitive dissonance and self-
affirmation effects on enthusiasm (Hoshino-
Browne et al., 2005). Their report strengthens
the notion that culture forms conditions that
cause and mitigate racket.
The third causal factor of dissonance is
Forced Compliance Beliefs. This behavior
occurs when a person is forced to perform
actions that are not consistent with his or her
beliefs. Consider a visitor accountant who
is told to cover up an instance of financial
swindle past his employer. The accountant
believes this is wrong, all the same he might be forced
to practice it in order to retain her job. In line with
this, McLeod (2018) added that a person'due south
forced compliance beliefs could not be
inverse since the behavior was already
occurred in the past, so dissonance volition need
to exist reduced by re-evaluating his or her
mental attitude to what they have washed.
The concluding cistron is one's prior experience.
This noise will arise if a person'south
cognition is not consistent with his or her
feel. For instance, one fourth dimension, a friend
of mine, who has a great gustation in choosing
restaurants, recommends a new place
downtown. I have no doubt and apace trying
it out. Unfortunately, the food was terrible,
and the service was not okay, and this
feel becomes my mental noise.
Then I decide to span the noise by
maxim that I will try it again next time, but I
will avoid going back to that restaurant due
to my by experience and because I practice not
want to enhance questions well-nigh my friend's level
of taste again.
Based on the causal factors above, information technology
can be summarized that dissonance occurs
when an individual must choose between
attitudes and behaviors that are in contrast
with each other. Later, dissonance
can be minimized or removed by reducing
the significance of the conflicting beliefs,
finding new beliefs that change the residuum,
or eliminating the conflicting behavior or
mental attitude.
Subsequently, numerous studies
accept shown that there are at least three
about frequently used dissonance-reduction
strategies. The first one is changing the
dissonant behavior or belief. Although
dramatic change is very hard to happen in
a case of securely held behavior and ideals such
every bit religious values or political ideal, still values
change is possible with a proper arroyo or
persuasion (Auster, 1965; C. Harmon-Jones
et al., 2017; Mustaquim, M. Nyström, 2014).
The second strategy is to add more
supportive elements. When people face up any
484 DOI: https://doi.org/10.29313/mimbar.v36i2.6652
MIMBAR, Vol. 36 No. 2nd (2020) pp. 480-488
inappropriate or uncomfortable situation
with their mental beliefs, they oftentimes add
more than supportive new behavior or behaviors
nigh the situation because they try to adapt
to the situation according to their current
values (Festinger, 2002; McLeod, 2018).
For instance, if one person failed during an
bookish test, as a response, the person
can add together a supportive belief that it happened
because the examiner has a personal
problem with the person. Gruber'southward related
studies in 2003 and 2016 show that cerebral
noise is purported to be a powerful
motivator for change. In her studies, she
emphasized that incorporating supportive new
beliefs and proper mentoring in a nursing unit
can construct effective and lasting change to
improve the unit functioning (Gruber-Folio,
2016; Gruber, 2003).
The next most mutual strategy is
Trivialization. Studies in 1995 and 2019
indicate that Trivialization is frequently used as a
mental process to minimize the significance
of the dissonance element by roofing the
dissonance with more positive images or
achievements (Séré de Lanauze & Siadou-
Martin, 2019; Simon et al., 1995). As an
illustration, if a business owner fails in his
projection, he will effort to cover the failure past
demonstrating previous successful projects
or achievements.
Based on the applied strategies above,
information technology implies that Cognitive dissonance causes
feelings of unease and tension. Thus, people
impulsively try to salve this discomfort by
attempting different strategies.
The implication of the Theory in To-
day's Social Bug
Cognitive dissonance theory has
important implications in many real-life
situations, mainly in decision making,
forced compliance, and selective exposure
to information for ensuring that a person's
actions and attitudes are in harmony (Griffin,
2012). The first area of dissonance theory
implicates in the decision-making process.
Dissonance is a consequence that cannot
be avoided by a decision-making procedure
(Festinger, 1957). The dissonance is based
on the fact that a person must deal with a
conflicting situation before a determination tin be
made.
Regarding today'south social bug, the
implication can be illustrated in a presidential
election instance when a person has dissonance
to vote just considering his close family members
take a different pick and data
source. In bridging the dissonance, this
person decided to lie to his family near
his option so that there will exist no conflict
in the family by admitting that he voted for
the aforementioned person. This instance is in line with
an article past Zaria (2015), who reported
that voters' determination making is not always
influenced by logical considerations, but also
past the hidden and emotional attitude.
This case supported the thesis by Festinger
(1957), who stated that if a person knows
that another person has an opinion that is
contrary to his opinion, then that person volition
try to reduce the dissonance past changing his
attitude or decision.
Forced compliance becomes the second
area that is highlighted in this paper. Forced
compliance is an administrative demand that
forces other individuals to make opinions or
perform acts that violate their better judgment
(Griffin, 2012). It focuses on the goal of
changing an individual's attitude through a
combination of persuasion and potency.
Forced compliance has important practical
implications for people with authority, such as
parents, teachers, employers, or managers.
An example of this tin can be seen in
several experiments (Festinger & Carlsmith,
1959; Joule & Azdia, 2003; Schellenberg &
Aronson, 1973), which indicates that excessive
punishment or pressure might produce brusque-
term obedience but not underlying change.
Similarly, in trying to encourage children to
do their homework, parents ought to retrieve
carefully about offer enormous rewards
for compliance. Such rewards can undermine
the development of the children's positive
attitudes toward assignments. In particular,
"smaller incentives for freely called counter-
attitudinal behavior are more than likely to produce
underlying favorable attitudes toward that
behavior" (O'Keefe, 2015).
Another implication of the theory is
reflected in people's selective exposure to
data. Festinger's hypothesis argued
that information pick correlates with the
power of dissonance. To avoid dissonance-
arousing situations, people adopt to be exposed
to information supporting their current behavior
rather than contrasting information (Morvan
& O'Connor, 2017). As an illustration of this
state, the selective exposure hypothesis
explains why about political conservatives
In the U.S. just watch Tv broadcasts of the
Republican convention, and liberals stick to
coverage of the Democratic conclave (Griffin,
AZIZUL HALIM YAHYA, et al. A Review of Cognitive Dissonance Theory and Its Relevance to Current Social Issues
485
Accredited by Sinta Rank 2 based on Ristekdikti No.10/Eastward/KPT/2019
2012). Cerebral dissonance theory in the
political area indicated that since votes are
an expression of preference or beliefs, even
the decision of voting might crusade someone
to defend the actions of the candidate for
whom they voted by whatever means necessary
(Mundkur, 2016). As a outcome, fifty-fifty a friendly
and warm conversation could get awry when
politics comes across equally a topic (Sukmayadi
& Effendi, 2018).
Furthermore, the ascension of the Internet of
things (IoT) comes with its own challenges,
particularly on the way people handling the
"tsunami" of information from the Net.
In this era of digital club, the current
spreading of bias and fake news on the
Cyberspace can be related to this cognitive
noise phenomenon. People can now
create content unburdened by the layers of
editing and fact-checking that news outlets
adhere to. Too, people tin can now select the
information that is more consonant with their
beliefs.
People fall for bias and fake news
considering they choose to read or spread the
fake news since that is what they want to
trust. For example, in the Indonesian context,
65% of the population is very prone to fake
news, and this percentage is considered one
of the highest in the world (Rania, 2018).
Moreover, due to people'southward vulnerability to
fake news, it is reported that hoax stories
hamper Indonesia's fight confronting the infamous
Covid-19 pandemic (Dursin, 2020). The
proliferation of false, fabricated, distorted,
or skewed social data in a nation of
over 237 one thousand thousand that currently carries the
largest number of fatalities and accidents
in Southeast Asia is such a danger to public
wellness as a whole. The information overload
and exposure of conflicting opinions on the
Internet atomic number 82 people to a country of mental
fatigue where they become confused to seek
the right information and may result in social
besides equally psychological conflicts.
To put information technology in a nutshell, the implication of
the cognitive dissonance toward our society
in dealing with extensive information can be
seen in the following figure.
Based on Effigy 1. The all-encompassing
information created a dissonance that
conflicting people's prior antecedents. In
consequence, people will attempt to reduce
the dissonance by using defensive approaches
or taking the least anomalous path as long every bit
they tin ease the psychological conflicts when
they are overloaded past information.
Figure 1. Visual Representation of Reducing
Cognitive Racket caused by All-encompassing
Information
This phenomenon cannot be separated
from how digital media could impact people
cognitive. Digital media, along with all its
algorithms, tin bridge its users into a realm
of digital cognitive illusion or a reality built
from the initial prejudice, which then builds
unconscious awareness (which is firmly
attached) to the existing reality (Fuchs,
2015). It tin can be said that the cognitive illusion
is 1 of the essential factors that make
people go along falling for news manipulation and
carried away in spreading fake news. Indeed,
the current technological advancement and
the Internet of things are essential to assist
people in living and working smarter and
gaining complete control over their lives but
be enlightened not to let technology evolve beyond
our control.
People tend to believe their knowledge
based on their condolement zone to reduce the
dissonance that they might face up when receiving
news that challenged their beliefs. In other
words, the notion of "I might trust my news
media but not your news media or the other
news media" and a reader's tendency toward
motivated knowledge makes it hard to accept
anything from alien sources. What can
we derive from this case? As synthesized
from Agarwal (2017), Bavel and Pereira
(2018), 1's alignment to a item belief
or concept is often an essential function of how
people construct their identities. Hence, a
threat to his or her belief is ofttimes viewed (but
non e'er consciously) as a threat to self.
This phenomenon takes us to a classic
work by Festinger (1957), who observed a
doomsday cult to run across what would happen if
the world did not end on the date that the
community leader had predicted. Instead
of abandoning the faith when the prophecy
486 DOI: https://doi.org/x.29313/mimbar.v36i2.6652
MIMBAR, Vol. 36 No. 2nd (2020) pp. 480-488
was not fulfilled, the cult followers did the
contrary by doubling their conviction and
advocating more than fervently. It is only one
significant example of how people overcome
their conflicting beliefs by performing what
psychologists telephone call "cognitive dissonance."
Thus, an individual will actively seek and
make choices on data and situations
congruent with their attitudes and beliefs
while refusing the conflicting notions.
Conclusions
This thematic review paper established
the significance of cerebral racket
theory. Even now, the theory coined by
Leon Festinger is notwithstanding relevant in explaining
and predicting man behavior, significantly
when they modify their attitude or behavior
to accommodate the dissonance due to
acquiring all-encompassing information. I of the
apparent social implications of Cognitive
Dissonance Theory is that people'south beliefs
can be persuaded or even altered by creating
meaning dissonance through forced
compliance, counter-attitudinal advancement, or
selected data exposure to contradict
the person's cerebral land.
Although Festinger never specified
a applied way to find and make up one's mind a
person'southward dissonance level, the theory has
formed a strong foundation and source for other
relevant research in human communication
and psychology. The authors do hope that this
thematic literature review could contribute
to stimulating further theoretical expansion
and empirical studies into the manifestations
of cognitive dissonance within the broader
communications area, particularly in new
media contexts.
Acquittance
The authors are immensely grateful
to Professor Atie Rachmiatie as the chief
of Indonesia Advice Scholars
Association, West Java Chapter, for her
support and invaluable insights in improving
the manuscript.
References
Agarwal, I. (2017). Why Fake News Is So
Darn Shareable and Facts Are And so Hard to
Believe. Medium.Com. https://medium.
com/s/news-is-breaking/trust-in-news-
3c9afc15d3a1
Alfitman. (1996). Konstruk Disonansi Kognitif
dalam Penelitian Perilaku Konsumen:
Apakah Popularitasnya sudah Meredup?
Universitas Andalas.
Auster, D. (1965). Mental attitude Change and
Cerebral Dissonance. Journal of Marketing
Enquiry, 2 (4), 401–405. https://doi.
org/10.1177/002224376500200409
Bai, J., 1000ong, Q., Li, L., Wang, L., & Zeng, D.
(2019). Exploring cerebral racket
on social media. 2019 IEEE International
Conference on Intelligence and Security
Informatics, ISI 2019, October,
143–145. https://doi.org/10.1109/
ISI.2019.8823262
Cooper, J., & Carlsmith, K. Yard. (2015).
Cognitive Noise. In International
Encyclopedia of the Social & Behavioral
Sciences (pp. 76–78). Elsevier. https://
doi.org/10.1016/B978-0-08-097086-
8.24045-two
Dursin, M. (2020, July vi). Hoax stories hamper
Indonesia's Covid-19 fight. Bangkok Post .
https://www.bangkokpost.com/stance/
stance/1946480/hoax-stories-hamper-
indonesias-covid-nineteen-fight
Fadholi, F., Prisanto, G. F., Ernungtyas, N.
F., Irwansyah, I., & Hasna, Due south. (2020).
Disonansi Kognitif Perokok Aktif di
Republic of indonesia. Jurnal RAP (Riset Aktual
Psikologi Universitas Negeri Padang),
11(1), 1. https://doi.org/10.24036/rapun.
v11i1.108039
Festinger, L. (1957). A theory of social
cerebral dissonance (1st Editio). Row,
Peterson and Company.
Festinger, Fifty. (2002). Behavioral Support for
Stance Modify. Public Opinion Quarterly .
https://doi.org/10.1086/267263
Festinger, Fifty., & Carlsmith, J. M. (1959).
Cerebral consequences of forced
compliance. Journal of Abnormal and Social
Psychology. https://doi.org/10.1037/
h0041593
Fontanari, J. F., Bonniot-Cabanac, Yard.-C.,
Cabanac, M., & Perlovsky, 50. I. (2012).
A structural model of emotions of
cognitive dissonances. Neural Networks ,
32, 57–64. https://doi.org/x.1016/j.
neunet.2012.04.007
Fuchs, C. (2015). Culture and Economy in
the historic period of digital media (1st Editio).
Routledge.
Gosling, P., Denizeau, M., & Oberlé, D.
(2006). Denial of responsibility: A new
mode of noise reduction. Journal of
Personality and Social Psychology, 90(5),
722–733. https://doi.org/ten.1037/0022-
3514.ninety.five.722
Graham, V. F. (2011). The literature review: a
step-by-step guide for students. Evaluation
AZIZUL HALIM YAHYA, et al. A Review of Cognitive Dissonance Theory and Its Relevance to Current Social Problems
487
Accredited past Sinta Rank 2 based on Ristekdikti No.10/Due east/KPT/2019
& Inquiry in Instruction, 24(3), 224–225.
https://doi.org/10.1080/09500790.2011.
583140
Griffin, E. A. (2012). A first look at
advice theory (8th ed.). McGraw-
Colina, Inc.
Gruber-Folio, M. (2016). The Value of
Mentoring in Nursing: An Honor and a Gift.
Oncology Nursing Forum, 43(4), 420–422.
https://doi.org/10.1188/sixteen.ONF.420-422
Gruber, Thou. (2003). Cognitive Dissonance
Theory and Motivation for Alter.
Gastroenterology Nursing, 26 (vi), 242–
245. https://doi.org/10.1097/00001610-
200311000-00005
Harmon-Jones, C., Haslam, Northward., & Bastian,
B. (2017). Dissonance reduction in
nonhuman animals: Implications for
cerebral dissonance theory. Animal
Sentience: An Interdisciplinary Periodical on
Animal Feeling, 1 (12), iv.
Harmon-Jones, E. (2012). Cognitive
Dissonance Theory. In Encyclopedia of
Human Behavior: Second Edition. https://
doi.org/10.1016/B978-0-12-375000-
half-dozen.00097-5
Harmon-Jones, Eddie, & Harmon-Jones, C.
(2007). Cerebral Dissonance Theory
After 50 Years of Development. Zeitschrift
Für Sozialpsychologie. https://doi.
org/10.1024/0044-3514.38.i.7
Heider, F. (1946). Attitudes and Cognitive
Organization. Journal of Psychology:
Interdisciplinary and Applied. https://doi.
org/10.1080/00223980.1946.9917275
Hinojosa, A. S., Gardner, Westward. Fifty., Walker, H.
J., Cogliser, C., & Gullifor, D. (2016). A
Review of Cognitive Dissonance Theory
in Management Enquiry: Opportunities
for Further Development. Periodical of
Management, 43(1), 170–199. https://
doi.org/10.1177/0149206316668236
Hogg, G. A., & Fiveaughan, G. Chiliad. (2005). Social
Psychology. Pearson Educational activity. https://
books.google.com.my/books?id=3C-
UPwAACAAJ
Hoshino-Browne, Eastward., Spencer, S. J., Zanna,
Thousand. P., Zanna, A. Southward., Kitayama, Southward., &
Lackenbauer, S. (2005). On the cultural
guises of cognitive racket: The instance
of Easterners and Westerners. Periodical of
Personality and Social Psychology, 89(3),
294–310. https://doi.org/10.1037/0022-
3514.89.iii.294
Hutagalung, I. (2016). Disonansi Kognitif Pada
Perilaku Seks Pranikah. Jurnal Komunikasi
Ikatan Sarjana Komunikasi Republic of indonesia,
1(two), 71. https://doi.org/ten.25008/jkiski.
v1i2.52
Joule, R. V., & Azdia, T. (2003). Cognitive
racket, double forced compliance, and
commitment. European Journal of Social
Psychology. https://doi.org/10.1002/
ejsp.165
Levy, N., Harmon-Jones, C., & Harmon-Jones,
E. (2018). Dissonance and discomfort:
Does a simple cognitive inconsistency
evoke a negative affective country?
Motivation Science, 4(ii), 95–108. https://
doi.org/10.1037/mot0000079
Littlejohn, S. Due west., & Foss, K. A. (2008).
Theories of Human Communication. In
Theories of Human Advice.
Lucas, S. East. (2009). The Art of Public Speaking
(tenth ed.). McGraw-Hill.
McGrath, A. (2017). Dealing with racket:
A review of cognitive racket reduction.
Social and Personality Psychology
Compass, 11(12), e12362. https://doi.
org/10.1111/spc3.12362
McLeod, S. A. (2018). Dissonance tin can be
reduced in one of three ways : Forced
Compliance Behavior. Simply Psychology.
https://world wide web.simplypsychology.org/
cognitive-dissonance.html
Morvan, C., & O'Connor, A. J. (2017). A theory
of cognitive dissonance. In A Theory
of Cognitive Racket. https://doi.
org/ten.4324/9781912282432
Mundkur, P. (2016). Is there Cerebral
Dissonance in Politics? Linkedin. https://
www.linkedin.com/pulse/cognitive-
dissonance-politics-prabhakar-mundkur/
Mustaquim, One thousand. Nyström, T. (2014). Designing
Persuasive Systems For Sustainability– A
Cognitive Noise Model. Proceedings
of the 22nd European Conference on
Information Systems (ECIS), nine–eleven.
http://urn.kb.se/resolve?urn=urn:nbn:due south
e:uu:diva-224680
Newcomb, T. Thousand. (1953). An approach
to the report of communicative acts.
Psychological Review. https://doi.
org/10.1037/h0063098
Nilsson, M. (2019). Motivations for Jihad
and Cerebral Dissonance–A Qualitative
Analysis of Erstwhile Swedish Jihadists.
Studies in Conflict and Terrorism, 0(0),
1–nineteen. https://doi.org/10.1080/105761
0X.2019.1626091
Nugroho, F. Due south. (2020). DISONANSI KOGNITIF
ORANG DENGAN HIV/AIDS (ODHIV) DI
SURABAYA DALAM KONDISI RESILIENSI.
Commercium, 03(02), ane–5.
O'Keefe, D. J. (2015). Persuasion: Theory
and Research. SAGE Publications.
https://books.google.com.my/
books?id=lFLWBgAAQBAJ
488 DOI: https://doi.org/10.29313/mimbar.v36i2.6652
MIMBAR, Vol. 36 No. twond (2020) pp. 480-488
Osgood, C. E., & Tannenbaum, P. H. (1955).
THE PRINCIPLE OF CONGRUITY IN THE
PREDICTION OF ATTITUDE CHANGE.
Psychological Review. https://doi.
org/10.1037/h0048153
Rania, D. (2018, March 22). Berdasarkan
Survei, 65 % Warga Indonesia Gampang
Percaya Hoax. Itu Termasuk yang Tertinggi
di Dunia. Hipwee. https://world wide web.hipwee.
com/feature/berdasarkan-survei-65-
warga-indonesia-gampang-percaya-hoax-
itu-termasuk-yang-tertinggi-di-dunia/
Schellenberg, J. A., & Aronson, Due east. (1973).
The Social Brute. Contemporary
Sociology, 2 (4), 397. https://doi.
org/10.2307/2062049
Séré de Lanauze, Chiliad., & Siadou-Martin, B.
(2019). Dissonant cognitions: from
psychological discomfort to motivation to
modify. Journal of Consumer Marketing,
36(5), 565–581. https://doi.org/10.1108/
JCM-07-2017-2279
Shaw, M. Eastward., & Costanzo, P. R. (1982).
Theories of social psychology. McGraw-
Colina. https://books.google.com.my/
books?id=RgK4AAAAIAAJ
Simon, L., Greenberg, J., & Brehm, J.
(1995). Trivialization: the forgotten
fashion of racket reduction. Periodical of
Personality and Social Psychology, 68(two),
247–260. https://doi.org/10.1037/0022-
3514.68.2.247
Sukmayadi, 5., & Effendi, R. (2018). Social
Media Emotion in Politics: An Indonesian
Case Study of Political Environment
on Facebook. IOP Conference Serial:
Earth and Ecology Science, 145,
012009. https://doi.org/10.1088/1755-
1315/145/1/012009
Van Bavel, J. J., & Pereira, A. (2018). The
Partisan Encephalon: An Identity-Based Model
of Political Belief. Trends in Cognitive
Sciences, 22(three), 213–224. https://doi.
org/10.1016/j.tics.2018.01.004
Zaria, K. (2015, June 3). The hidden
psychology of voting. BBC News .
https://www.bbc.com/republic of indonesia/vert_
fut/2015/06/150601_vert_fut_voting.
ResearchGate has non been able to resolve any citations for this publication.
Cognitive racket is a ubiquitous phenomenon which can exist applied in various fields potentially. In this paper, nosotros written report cognitive racket through empirical assay on social media platforms. We investigate a typical "reversal event" discussed by the Sina Weibo users recently. Through statistical assay and semantic assay based methods, nosotros establish that (1) after the outcome revision, the functioning of the origin followers were aberrant, which is consequent with the existence of cognitive dissonance; (2) the followers' mental attitude later usually tended to maintain their previous behaviors. This research provides a primary edifice block toward mental inference based behavior prediction for social media users, which is of great value for security related research problems.
The objective of the report was to investigate social media users' attitude toward the current political environment displayed on their social media platform. The written report is interesting due to the fact that nowadays even simple chats on social media can get awry when politics comes beyond as a topic. The study was conducted during and after the contempo 2017 political election in Jakarta, Republic of indonesia. Survey study was conducted in collecting the data with the total of 704 social media users participated in this study. The results indicate that social media is not a friendly zone when it comes to political debates. Few social media users got a thrill out of the opportunities for political debates on social media. However, many of the respondent'south express frustration and weariness over the content and tone of political environment on their social media timeline.
Purpose Many western consumers accept get sensitive to the negative effects of their consumption levels in many product categories and those new attitudes are challenging their habitual consumption behaviors. How exercise dissonant attitudes influence the procedure toward behavioral change? How does external information reinforce those alien attitudes with new dissonant cognitions and foster intentions to modify behavior? This written report aims to propose a conceptual model, based on cognitive dissonance theory, which introduces psychological discomfort as an important mediator toward behavioral change intentions. Design/methodology/approach Two studies are conducted. Using structural equation modeling under Amos, hypotheses are tested and validated in the field of meat consumption on a sample of 501 French consumers. A second study investigates the affect of the nature of the stimulus on consumers' responses. Findings The results prove that psychological discomfort is increased by the contact with dissonant external information and that consumers may at the aforementioned time minimize the effects of boosted noesis by implementing informational strategies such every bit trivialization or decredibilization to defend their consumption behavior. Research limitations/implications Futurity researchers could consider the various objections to meat consumption separately and further explore the dynamics between external information, consumer cognitions and consumer consumption behavior in diverse consumption contexts. Practical implications The authors propose meat marketers to reduce consumer psychological discomfort by promoting the hedonic perceived value and by presenting credible counterarguments to defend the benefits of their products. Social implications The report may encourage advocates of lower meat consumption to provide credible data about the detrimental furnishings of meat consumption to influence behavioral change intentions. Originality/value As responsible consumption becomes a key tendency in western societies, new attitudes, fostered by external critical information, are influencing consumption behavior in many product categories. This research contributes to a better agreement of the mental attitude–behavior gap in a context of emerging criticism toward highly consumed and traditional products.
- Donald Auster
The comparative effect of factual and ideological propaganda was investigated by means of a controlled experiment in which matched groups were exposed to films exemplifying these persuasive techniques. Results disclosed the greater influence of the ideological film, which was too the least liked. Further analysis provided empirical back up for cognitive dissonance as an explanation.
Democracies presume accurate cognition past the populace, but the human allure to fake and untrustworthy news poses a serious problem for healthy democratic performance. We clear why and how identification with political parties – known as partisanship – tin bias information processing in the human brain. There is extensive evidence that people engage in motivated political reasoning, but recent research suggests that partisanship can alter memory, implicit evaluation, and even perceptual judgments. Nosotros propose an identity-based model of belief for understanding the influence of partisanship on these cerebral processes. This framework helps to explain why people place party loyalty over policy, and even over truth. Finally, we discuss strategies for de-biasing information processing to help to create a shared reality across partisan divides.
-
- A.J. O'Connor
Leon Festinger's 1957 A Theory of Cerebral Dissonance is a central text in the history of psychology - one that made its author one of the nigh influential social psychologists of his fourth dimension. It is likewise a prime example of how artistic thinking and trouble solving skills can come together to produce work that changes the way people expect at questions for skillful. Strong creative thinkers are able to look at things from a new perspective, frequently to the signal of challenging the very frames in which those around them see things. Festinger was such a creative thinker, leading what came to be known as the "cognitive revolution" in social psychology. When Festinger was carrying out his inquiry, the dominant school of thought - behaviorism - focused on outward behaviors and their furnishings. Festinger, however, turned his attending elsewhere, looking at "cognition:" the mental processes behind behaviors. In the case of "cerebral racket", for example, he hypothesized that plainly incomprehensible or illogical behaviors might be caused past a cognitive drive away from dissonance, or internal contradiction. This perspective, even so, raised a trouble: how to examine and test out cognitive processes. Festinger's book records the results of the psychological experiments he designed to solve that problem. The results helped show the existence for what is now a fundamental theory in social psychology.
- Apr McGrath
This article provides an overview of research almost cognitive dissonance reduction. Over the by 60 years, researchers have produced significant theoretical and empirical contributions from cognitive noise theory. One of the challenges that remains for dissonance theory going forward is a deeper test of the procedure of dissonance reduction. I describe the various reduction strategies that accept been investigated followed by models that accept been proposed to understand an private's apply of dissonance reduction strategies. I then highlight a series of factors that can help us move research about dissonance reduction forward. These factors can be broadly subsumed under characteristics of the reduction mode and characteristics of the racket arousal. I conclude by suggesting that examination of these factors in studies that present multiple reduction modes to participants volition provide a ameliorate understanding of the process of dissonance reduction.
Source: https://www.researchgate.net/publication/348018033_A_Review_of_Cognitive_Dissonance_Theory_and_Its_Relevance_to_Current_Social_Issues
0 Response to "Dealing With Dissonance a Review of Cognitive Dissonance Reduction"
Postar um comentário